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Shipping in hot or cold weather:
At certain times of the year during extreme heat and extreme cold, we recommend not shipping via ground service due to temperature concerns. The customer may choose to expedite the shipping, for an additional fee, or the customer may allow Woodward Canyon to hold onto the shipment until temperatures are moderate.
If Woodward Canyon holds the shipment, the credit card used at the time the order is placed is charged so Woodward Canyon may put the wine aside for shipping later.
If you have specific questions about this policy or your order, please contact email@example.com. A customer service representative from Woodward Canyon will check with you before placing the order on hold to ship at a later date.
Per Federal law, all shipments require an adult signature (21 years or older) for delivery:
An adult signature is required for wine deliveries. It is illegal to sell, furnish, or give alcohol to a minor and that it is also illegal for a minor to acquire, consume, or attempt to acquire or consume alcohol.
If you are unsure you will be home to sign, we recommend shipping to your work address or local Fed Ex location.
Please Note: AZ, GA, KS and MI require us to have a copy of the purchaser/consumer's photo ID on file for online orders. We will need to obtain a copy before shipment.